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Design Thinking & Working with “Disruptive” Colleagues, Patient Engagement and Wicked Questions


The Holman Grand Hotel

123 Grafton Street, Charlottetown, PE C1A 1K9

Charlottetown, PE, CA, C1A 1K9

Oct. 25 & 26, 2019
Holman Grand Hotel


DAY 1: Design Thinking
Facilitator: Kelly Parke
Friday, Oct. 25
9:30 a.m. – 7:30 p.m.
Includes Lunch, Fireside Chat and Networking Dinner 

Ideal for those who are: 

  • Faced with seemingly unsolvable problems  

  • In the early stages of proposing a solution to a health-system problem   

  • Ready to apply inclusive design strategies to develop truly innovative solutions  

Course Objectives:

  • To learn how to apply a different lens when studying a problem and its solutions. 

  • To develop leadership agility through the reframing of issues, dealing with paradoxes, contradictions and tensions

  • To hear and understand perspectives of different stakeholder groups when solving the same problem. 

  • To apply design-thinking principles to solve health-care problems 


DAY 2: Working with “Disruptive” Colleagues, Patient Engagement, and Wicked Questions
Facilitator: Dr. Michael Gardam
Saturday, Oct. 26
9:00 a.m. – 4:00 p.m.
Breakfast and Lunch included.

Ideal for those who are:

  • Working with others who can be difficult to deal with

  • Curious how to include the patient voice into the work that we do

  • Struggling with complex challenges

Course Objectives:

  • To learn an approach to working with difficult colleagues that combines understanding and support, with clear rules and the clear application of consequences

  • To understand how the recent movement to include the patient voice in healthcare delivery can be helpful to all concerned

  • To work on real life complex challenges facing MSPEI doctors

The 15 seats will be filled on a first come, first served basis. 

All courses are offered at no charge to MSPEI members. However, a $100 no-show fee will be charged if a registrant does not cancel within 15 days of the course date.